Privacy Policy Commitment
Your personal data is treated with care and responsibility
Introduction to Our Privacy Practices
This privacy policy describes how we collect, use, and protect your data when you interact with our services and website. Our approach ensures compliance with Australian privacy laws and industry standards.
We are dedicated to maintaining the confidentiality and safety of your personal information. Please read this policy carefully to understand the ways your data may be managed.
Data We Collect from You
We collect information you provide directly, such as contact forms, and details collected automatically through cookies and analytics tools.
Direct User Information
- • Your contact details, such as name, email, and phone number
- • Information shared in contact forms and correspondence
- • Feedback, queries, or requests you submit through our site
- • Any documentation you provide when seeking support
- • Details related to negotiation or consultation requests
Automatically Collected Data
- • IP address and device identifiers used during site visits
- • Browser type, operating system, and web usage details
- • Pages visited and actions taken while on our website
- • Analytics on time spent, click patterns, and preferences
- • Cookies and similar technologies for site analytics
How We Use Your Data
Your data is used to respond to enquiries, operate and improve our services, and meet legal obligations as required.
- • Providing requested information or consultation
- • Responding to feedback and enquiries promptly
- • Ensuring platform security and user safety
- • Analysing site usage to enhance user experience
- • Communicating updates or relevant information
- • Maintaining records for accountability purposes
- • Complying with Australian legal requirements
Our promise: We do not sell your personal information and we use strict measures to guard against unauthorised access. All information is processed with your safety as our priority.
Data Sharing Policy
We only share your information with trusted third parties who provide essential support or where required by law.
Third-Party Service Providers
External partners may access limited information solely for providing IT, analytics, or client support services. All such providers follow strict confidentiality rules.
Legal Validations
We may disclose information to comply with legal requests or governmental authorities.
Anonymous Statistics Usage
Aggregated, non-identifiable data may be used for analytical purposes.
Your Rights as a User
You may access, correct, or request deletion of your information and exercise additional rights under Australian law.
- • Request access to your stored information
- • Correct any inaccurate or outdated personal data
- • Request deletion of personal information held
- • Ask to transfer your data to another provider
- • Object to particular uses of your personal data
- • Limit how your data is processed or shared
To exercise or inquire about your rights, please contact us via the details found below. We respond in a timely and respectful manner.
Our Security Measures
Your safety is vital to us. We implement administrative, technical, and physical safeguards to protect your data against threats.
Technical Security Steps
- • Secure servers and encrypted connections
- • Firewalls and systems to prevent intrusion
- • Routine software patching and updates
- • Security monitoring of web infrastructure
Organisational Safeguards
- • Staff training in cybersecurity best practices
- • Limiting access to sensitive data
- • Regular reviews of privacy compliance
- • Physical security in office environments
How Long We Keep Data
Personal data is held only as long as needed for legal, business, or service purposes, then securely deleted or anonymised.
- • Maintained for the duration of your engagement
- • Kept only when linked to client requests
- • Stored for record-keeping requirements
- • Managed according to strict ethical guidelines
- • Handled based on your expressed preferences
Retention periods comply with Australian law and professional standards.
International Data Transfers
Some service providers may be overseas. We ensure safeguards to maintain the protection of your data in these cases.
- • Data stored in encrypted global data centres
- • Compliance with Australian privacy standards
- • Contracts require confidentiality from all third parties
- • Your rights remain enforceable regardless of data location
Our Cookie Policy
Cookies are small text files placed to improve your browsing, monitor performance, and provide site security.
Types of Cookies Used
- • Support key website functionality
- • Help track and improve site usage
- • Remember user preferences for convenience
- • Enhance the overall browsing experience
You may manage your preferences in your browser settings at any time.
Policy Updates
We update our privacy terms periodically. Users are notified on our site about significant changes and can access new versions at any time.
- • Change notice on our website
- • Updates within account or client dashboards
- • Revised policy document accessible for download
- • Option to contact us with questions about updates
Please check back regularly for the latest version.
Contact Us About Privacy
Reach out for any data or privacy concern. We are here to help with clarity and transparency.
Myxeloravi
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61-7-0086-0342
Email: content@myxeloravi.sbs
Privacy policy last updated on December 21, 2025
Effective starting December 21, 2025